Let customers know without asking
Orders, shipments, invoices and balance; on the customer’s own screen, from your record. Fewer “where is my order” calls.
Partner portal: orders tab
What the customer should see, and no more
A portal that cuts phone traffic to sales and accounting.
Order detail: lines and production status
Orders
Customers see their own orders, lines and status, with search, sorting, paging and CSV export.
Shipments
Shipments and their lines; the e-waybill downloads as PDF and XML when one exists.
Only their own records
Every query is filtered to the customer’s own account; sharing rules are enforced on the server, not on the screen.
Balance
Open items and due dates; sharing the balance is your decision, off by default.
Production status
How much of the order is produced, in production, planned, and the estimated finish; internal order numbers, cost and scrap are never shown. Off by default.
Invoices tab: PDF and XML download
Invoices
Invoices are listed and e-invoices download as PDF and XML.
How your customer gets into the portal
You grant access and you choose what they see.
Access
Portal access is given to a contact on the business partner record.
- Access per contact, off by default
- Deactivating the contact closes access
- No password is set
Business partner record: contacts and portal access
Sharing
Decide which sections are open.
- Orders, shipments and invoices on by default
- Balance and production status off by default
- The server doesn’t return data of a closed section
Balance tab: open items and due dates
Sign-in
With a code sent by email.
- 6-digit code, valid 10 minutes, 5 attempts
- Someone working with several companies picks one
- 8-hour session, invisible to the browser
Portal sign-in: email code
Tracking
Orders, shipments and invoices on one screen.
- Search and sorting on the server
- Paging and CSV export
- Your company name at the top
Shipments tab
Documents
E-invoices and e-waybills download.
- Invoice PDF and XML
- E-waybill PDF and XML when one exists
- No button when there is no document
Shipment detail: e-waybill download
Which record feeds the portal
The same record in every module; no interim transfers.
About Hadron Partner
The most common questions before going live.
Your customers: the contacts on their business partner record. Access is granted per contact and is off by default. A supplier view isn’t available yet; it’s on our roadmap.
No. Every query is filtered to the customer’s own account; this rule is enforced on the server, not on the screen.
You do. Orders, shipments and invoices are on by default; balance and production status are off by default. A closed section isn’t just hidden on screen; the server doesn’t return that data.
No. A 6-digit code is sent to their email address; it’s valid for 10 minutes and becomes invalid after 5 wrong attempts. Sessions last 8 hours.
How much of the order is produced, in production and planned, and the estimated finish date. Internal order numbers, cost, work centre and scrap aren’t shown.
Yes. Invoices download as e-invoice PDF and XML, shipments as e-waybill PDF and XML when one exists, and lists export as CSV.
See Hadron with
your own data
In a 30-minute demo, we set up your processes on Hadron together.